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Office Administrator & House Manager

Hourly- Part Time
Salary:
Reports To:
Managing Director
Position Summary:

Reporting directly to the Managing Director, the Office Administrator & House Manager holds together an eclectic mixture of people, projects, and priorities. As Office Administrator they oversee office operations, event and volunteer coordination, and act as point of contact with many entities. House Management responsibilities include working events and overseeing volunteers.

Responsibilities:

Office Management

  • Organize and liaise with facilities for room use and general building maintenance, security access, and parking needs.
  • Maintain event calendar for Security, Custodial, and Facilities showing all times AS Staff are in the building (office & box office hours, rehearsals), and all onsite public events 
  • Point of contact with Tech Specialist
  • Office supply, organization, inventory, and ordering.
  • Act as Google Administrator 
  • Assist with employee onboarding parking passes, building/room access, employee directory, contact lists, phone set up,
  • Primary contact with IT (Sixwatch), submits work tickets

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Front of House

  • Oversee Front of House operations - House Management and Concessions/ Bar 
  • Act as House Manager for most performances.
  • Schedule House and Bar Managers
  • Coordinate with Production for runtime, intermission times, and seating considerations to communicate to the FOH Staff and volunteers
  • Act as liaison between patrons, Stage Management, and the Box Office to ensure patrons are seated in a timely manner and the show can start on time. 
  • Maintain furniture arrangement in the lobby and ensure the area is clean; coordinate with SPC custodial staff
  • Move merchandise cart from vestibule to lobby before the show & return after performance, making sure it is adequately stocked. 
  • Ensure cleanliness of the theatre. 
  • Check the house count with the Box office and confirm if accessible seating is needed. Remove and replace wheelchair accessible seats if necessary. 
  • Cash handling for concessions
  • Track audience attendance and front of house reports
  •  Utilize iPad and square to run concessions if needed.
  • Inventory and stock concessions

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Volunteer Coordinator

  • Create schedules and coordinate volunteers based on the calendar of events. 
  • Maintain and update volunteer handbook
  • Maintain volunteer database 
  • Recruit and train new volunteers*
  • Train volunteers for various roles*
  • Plan volunteer recognition and appreciation events. 

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Event Support

  • With direction from the Development Department and Company Management, create and maintain agreements with American Stage Catering, Hospitality and Local Business Partners. 
  • In collaboration with the Development Department and Company Manager, communicate with Catering Partners to plan and organize catering logistics for first rehearsals, opening nights and other events.

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*training in the management of volunteers is available

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Skills:

Requirements

  • High School Diploma/GED
  • Excellent time management and organizational skills
  • Proven excellence as an office assistant, office administrator or in another relevant position
  • Background in customer service and/or performance house management
  • Outstanding abilities to communicate in person, in writing and over the phone
  • Knowledge of Microsoft Office and other office management tools and applications
  • Bilingual applicants strongly encouraged

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Additional Skills:
Compensation & Schedule:

$18-$20/hr, 30 hrs a week

To Apply:

To apply email, resume and cover letter to employment@americanstage.org